Dear customer:

  • At Tach Madrid Airport Hotel, your safety is our top priority.
  • We have adopted strict higiene standards in line with WORLD HEALTH ORGANIZATION guidelines.
  • Our staff are fully trained and hand sanitisier is available at check-in desk and in every lift access.
  • Airport Shuttle service will be temporarily suspended in order to respect physical distancing and infection prevention protocol.
  • We have reorganised our reception to ensure that you are protected during check-in
  • We clean all surfaces thoroughly and regularly with anti-viral and anti-bacterial products.
  • We allow extra time between guests staying in each room to enable deep cleaning between each guests stay.
  • Our dining room reorganisations ensure that you are phisically distanced from other guests.
  • The tableware is regularly cleaned and food preparation areas are held to equally high standards.
  • In order to respect physical distancing during COVID-19, there will be no buffet breakfast. We therefore offer a pre-booked continental breakfast service from 7am to 11am
  • We have withdrawn all stationary ítems from the rooms

We will continue to monitor the situation closely to ensure the safety of all employees and guests and will update this communication regularly

We thank you for your continued support and we look forward to welcoming you soon!